Fiverr New Level System

Fiverr has updated its level system for freelancers, focusing on providing more transparency and clear pathways for advancement. The new system categorizes sellers into four levels: New, Level 1, Level 2, and Top Rated. Here’s an overview of how it works:

1. Metrics for Advancement: Freelancers are evaluated based on six key metrics: success score, rating, response rate, number of orders, unique clients, and earnings. Each level has specific criteria:

   

 Level 1: 5+ success score, 4.4+ rating, 80% response rate, 5 orders, 3 unique clients, $400 in earnings.

 Level 2: 7+ success score, 4.6+ rating, 90% response rate, 20 orders, 10 unique clients, $2,000 in earnings.

Top Rated: 9+ success score, 4.7+ rating, 90% response rate, 40 orders, 20 unique clients, $10,000 in earnings, plus a manual evaluation.

2. Evaluation Process: Levels 1 and 2 promotions occur automatically when criteria are met, with a delay of up to 24 hours for the changes to reflect. Promotion to Top Rated status requires a manual review, focusing on professional skills, communication, service quality, professional presence, and compliance with Fiverr’s policies.

3. Demotion and Grace Periods: If a freelancer's performance metrics fall below the required level, they enter a 30day grace period to improve. Failure to meet the criteria after this period results in demotion. Top Rated sellers have an additional review to determine if they can remain at their level before being demoted.

4. Participation Rules: Sellers must adhere to Fiverr’s Terms of Service and Community Standards. Violations can result in warnings, account holds, or exclusion from the level system. For example, spamming or misrepresenting services can negatively impact a seller's level.

5. Benefits by Level: Each level unlocks different benefits:

Level 1: More Gigs, ability to send more custom offers, offer subscriptions, and advertise with promoted Gigs.

Level 2: Additional Gigs, advanced features like adding top clients to the profile, offering paid consultations, and eligibility for Seller Plus Premium.

Top Rated: Access to faster payments, early payout, priority support, and more.

These changes aim to enhance the seller experience by providing clear goals and a structured path for growth on the platform.